This course was developed as a team building activity for a remote group. It was in the style of a "Choose Your Own Adventure" story.
Tools: Articulate Storyline, Wellsaid Labs, Canva, Adobe Shutterstock, Camtasia
This course was developed for front desk adn MA employees at a medical organization to address customer service skills and patient experience.
Tools: Articulate Storyline, Shutterstock, Canva, Wellsaid, Adobe Firely
This course was developed for use at an online holiday party for a team of remote employees. Solve the various puzzles to save Christmas!
Tools: Articulate Storyline, Wellsaid Labs, Canva, Adobe Shutterstock, Camtasia
This is an excerpt from a course on customer care. In this section the learner is reveiwing the importance of patient privacy and HIPAA.
Tools: Articulate Storyline, ElevenLabs, Shutterstock, Audacity, Canva
This course was designed for a fictitious family care center. In this scenario, the care center was requesting a course designed to introduce the important topics families must consider when facing the possibility of bringing an elderly parent into their home. The course also provides slides to facilitate family discussion.
Tools: Articulate Storyline, Wellsaid Labs
This is an excerpt from a course on customer care. This section addresses privacy and compliance.
Tools: Articulate Storyline, ElevenLabs, Shutterstock, Audacity, Canva
This course was produced for a national compliance company. This was a collaborative team project with the bulk of my role being script writing and storyboarding.
Tools: Articulate storyline, Wellsaid labs, Google Docs
This course on recognizing and reporting child abuse was developed for Texas teachers as part one of a two part series. This is used as part of annual compliance.
Tools: Articulate Storyline, Wellsaid Labs, Audacity, Google Docs
This is an excerpt from a course on insurance card training for a large medical company.
Tools: Articulate Storyline, Wellsaid Labs, Audacity, Canva